Warranty Policy
At BAHAR BLUE LLC, we are committed to providing high-quality decorative figurines, sculptures, and home décor products. We carefully inspect our products before shipment to ensure they meet our quality standards.
This Warranty Policy explains the limited warranty coverage applicable to products purchased through our website.
Limited Warranty
BAHAR BLUE LLC provides a 30-day limited warranty from the date your order is delivered.
This warranty covers manufacturing defects in materials or workmanship that are present at the time of delivery under normal residential use.
What Is Covered
Our limited warranty covers:
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Manufacturing defects
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Structural defects caused during production
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Defective materials
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Items received with broken components due to manufacturing issues
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Products that significantly differ from their advertised description due to manufacturing errors
If a product is confirmed to have a manufacturing defect, we will, at our discretion:
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Replace the product;
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Send replacement parts when appropriate; or
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Issue a full or partial refund.
What Is Not Covered
This warranty does not cover damage or defects resulting from:
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Accidental damage
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Drops or impacts
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Improper handling
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Improper installation
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Misuse or abuse
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Normal wear and tear
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Exposure to moisture, water, excessive heat, or direct sunlight
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Improper cleaning methods
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Unauthorized repairs or modifications
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Cosmetic damage that does not affect normal use
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Damage caused during storage after delivery
Shipping Damage
If your order arrives damaged during shipping, please notify us within 48 hours of delivery.
To help us process your claim quickly, please provide:
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Your order number
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Photographs of the damaged product
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Photographs of the shipping box
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Photographs of the shipping label
Our team will review the information and work toward an appropriate resolution.
Warranty Claim Process
To submit a warranty claim, please contact our Customer Support Team with the following information:
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Full Name
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Order Number
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Description of the issue
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Clear photographs showing the defect
Our support team will review your request and may request additional information if necessary.
Inspection
Every warranty request is individually reviewed.
If the issue is determined to be covered under this Warranty Policy, we will provide an appropriate solution, which may include repair (where applicable), replacement, replacement parts, store credit, or a refund.
The method of resolution will be determined at the sole discretion of BAHAR BLUE LLC.
Product Variations
Because many decorative products feature handcrafted finishes, artistic details, natural textures, or individually applied colors, minor variations may occur between products.
These natural variations are considered part of the product's unique character and are not considered manufacturing defects.
Limitation of Warranty
This Limited Warranty applies only to products purchased directly from the official BAHAR BLUE LLC website.
The warranty is non-transferable and applies only to the original purchaser.
To the fullest extent permitted by applicable law, this warranty is the exclusive warranty provided by BAHAR BLUE LLC.
Customer Responsibilities
Customers are responsible for:
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Inspecting products promptly after delivery.
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Following any care or handling instructions provided.
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Using products for their intended decorative purpose.
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Contacting us promptly if a defect is discovered.
Failure to report a covered defect within a reasonable period may affect warranty eligibility.
Contact Information
If you have any questions regarding this Warranty Policy or would like to submit a warranty claim, please contact us.
Phone
+1 662-989-3784
Company Address
BAHAR BLUE LLC
1500 N GRANT ST STE 11055
DENVER CO 80203
US
Türkiye Fulfillment & Shipping Center
BAHAR BLUE LLC
ADNAN MENDERES MAH. YAVUZ SULTAN SELIM CD. NO 17
CEYLANPINAR
SANLIURFA 63570
Türkiye
Policy Updates
BAHAR BLUE LLC reserves the right to modify this Warranty Policy at any time without prior notice.
Any updates become effective immediately upon publication on this website.
Customers are encouraged to review this page periodically for the latest version.
Thank You
Thank you for choosing BAHAR BLUE LLC.
We appreciate your confidence in our products and remain committed to delivering quality home décor backed by dependable customer service and professional support.